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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carrie Bergman

September 10, 2026

5  out of  5
rating by Carrie Bergman
"Joe was very helpful and friendly. He was always open to communication via text message and email. Thank you"
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Brenda Jaster

September 2, 2026

5  out of  5
rating by Brenda Jaster
"Seagate was a great help. She knew exactly what I needed and handled it swiftly. She made my life easier by offering to email my proof of insurance to the sales rep at the dealership and when I didn't know their email address, she looked it up. She explained exactly what I need to do, clearly, and I was done in minutes."
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Shaneika W

September 1, 2026

5  out of  5
rating by Shaneika W
"Joe has great customer service. He was leaving out and decided to stay to get me one of the best quotes I’ve had after calling around to several places. He was fast efficient and very professional. He stayed on me about getting my quotes started. I really appreciate professionalism these days. Thanks Joe."
We responded:
"Hello Shaneika- Thank you for the 5-star review! We’re glad Joe was able to go the extra mile and provide you with great service and a great quote. We truly appreciate your business!"
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Jackie Barnes

August 31, 2026

5  out of  5
rating by Jackie Barnes
"Steve was amazing! Friendly. Parient. Easy to talk to. And his follow up was what I needed."
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words and are glad Steve made the process easy and comfortable. Thank you for choosing our office!"
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Valerie Clinansmith

August 28, 2026

5  out of  5
rating by Valerie Clinansmith
"Best customer service and friendly office staff!!"
We responded:
"Hello Valerie- We appreciate the awesome review! Our team is always happy to help and make every visit a great experience. Thank you for choosing the Steve Karagatsoulis State Farm Agency! 248-477-8383"
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David Grijalva

August 28, 2026

5  out of  5
rating by David Grijalva
"Joe is one of the best agents we’ve ever had. He is very patient and professional. I highly recommend him when you need car, home or life insurance."
We responded:
"Hello David- Thank you for the wonderful review! We’re glad Joe provided you with patient, professional service. We truly appreciate your recommendation and thank you for choosing the Steve Karagatsoulis State Farm Agency! 248-477-8383"
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Oomphff Brand

August 25, 2026

5  out of  5
rating by Oomphff Brand
"Steve K is a awsome representative and he followed up like he said he would. He was very patient with me and answered all my questions as needed.."
We responded:
"Hello - Thank you for the great review! We’re glad Steve was able to answer your questions and provide great service. Always feel free to stop by or give us a call! Steve Karagatsoulis State Farm Agency | 248-477-8383"
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Charlie Norman

August 17, 2026

5  out of  5
rating by Charlie Norman
"Joe was nice to do business with"
We responded:
"Hello Charlie- Thank you for the great review! We’re glad you enjoyed working with Joe and had a great experience. We appreciate your business! Steve Karagatsoulis State Farm Agency | 248-477-8383"
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James Doran

August 11, 2026

5  out of  5
rating by James Doran
"I updated my insurance policy with State Farm. Swagata was very helpful through the entire process. She kept me updated and informed each step of the way. I have worked with her in the past. She handles issues quickly and answers any questions without hesitation."
We responded:
"Hello James- We appreciate the 5 stars! It’s great to hear Swagata was helpful, responsive, and kept you updated throughout the process. Thank you for continuing to trust our office with your insurance needs! Steve Karagatsoulis State Farm Agency | 248-477-8383"
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Everett Sumner

August 11, 2026

5  out of  5
rating by Everett Sumner
"Had a very good meeting with Steve. He takes the time to go through the coverage, line by line and discuss options. Folks in his office always respond to my questions in a timely manner"
We responded:
"Everett, thank you so much for the 5-star review! It was great meeting with you and going through your coverage and options together. I appreciate your kind words about me and our team. We’re always here when you need us! Steve Karagatsoulis State Farm Agency | 248-477-8383"
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Diwaker “Diwaker”

August 9, 2026

5  out of  5
rating by Diwaker “Diwaker”
"Clear, up to point, however very persistent and very very persevering until he gets his target accomplished.."
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Ameya Tawde

July 31, 2026

5  out of  5
rating by Ameya Tawde
"Steve and his team are amazing to work with. They are very friendly and makes you feel like family. I am glad to have connected with him."
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David Jebaratnam

July 20, 2026

5  out of  5
rating by David Jebaratnam
"Swagata was very patient with us as we navigated through selecting from among various options for our home insurance. She answered all of our questions, clearly explained the options, and help us chose the best one for our situation. We would highly recommend Swagata and Steve Karagatsoulis State Farm Insurance for anyone looking for their insurance needs."
We responded:
"Hello David Thank you for the fantastic 5-star review! We're thrilled to hear that Jamie provided you with courteous service and even postponed her lunch break to assist you. We truly appreciate your kind words and will pass them along to Jamie.
Thank you for choosing us for all your Insurnace needs, and we look forward to serving you again in the future!"
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Margaret Varhol

July 9, 2026

5  out of  5
rating by Margaret Varhol
"As a new MI resident, It was a pleasure working with Joe Swift to purchase a new auto insurance policy. He is very pleasant and professional. His thorough knowledge of his product, and the various options and choices available to me, inspired the utmost confidence and made the process quick and easy."
We responded:
"Hello Margaret- Thank you for the fantastic 5-star review! We're excited to hear that Joe provided you with a pleasant and professional experience while purchasing your new auto insurance policy. His thorough knowledge and expertise made the process quick and easy. We appreciate your trust and look forward to serving you in the future!"
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Kyleigh Vedder

July 6, 2026

5  out of  5
rating by Kyleigh Vedder
"Very helpful and very polite"
We responded:
"Hello Kyleigh- Thank you so much for the 5-star review! We’re thrilled to hear you found our team very helpful and very polite. Our goal is to make sure you feel supported and taken care of every step of the way.

If you ever need anything in the future, please don’t hesitate to reach out to Steve Karagatsoulis State Farm Team at 248-477-8383. Thanks again for choosing our insurance agency!"
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Brandon Hirsch

July 1, 2026

5  out of  5
rating by Brandon Hirsch
"I had the pleasure of working with Marissa today for a mutual client. I highly recommend this office to anyone looking for insurance in this area!."
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Jackson Camisa

July 1, 2026

5  out of  5
rating by Jackson Camisa
"Joe was extremely helpful with getting me great coverage with a quick turnaround. He was available regularly for any questions I had and ensured the entire process went smoothly. Highly recommend!"
We responded:
"Jackson, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Karagatsoulis’s Team—we are always here to help!"
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Anna Love

June 29, 2026

5  out of  5
rating by Anna Love
"Joe was an absolute Rockstar. Very knowledgeable to be able to answer all my questions. So patient as well with me trying to take care of this while also working. 10/10 star!"
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David Steinbach

June 29, 2026

5  out of  5
rating by David Steinbach
"Marissa was excellent to work with! Highly recommend for any of your insurance needs. Thank you, Marissa :)"
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William Abbott

June 29, 2026

5  out of  5
rating by William Abbott
"Joe was awesome. I usually hate things like this. With six kids (one with special needs) and my own business, I just don't have the time. But money counts. Not only did Joe save me money but he saved me time. I highly recommend this office"
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James Viverette

June 29, 2026

5  out of  5
rating by James Viverette
"Thank You So Much Im Glad To Have Joined The Time !!!"
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Richard Plassey

June 24, 2026

5  out of  5
rating by Richard Plassey
"Joe was very professional and helpful. He ended up saving us a nice amount off of our monthly insurance bill for comparable coverage. Thanks again Joe!"
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David O'Donnell

June 4, 2026

5  out of  5
rating by David O'Donnell
"We are relocating from Arizona to Michigan. Marissa was thorough and diligent working through the setting up comparable policies for Michigan as we had previously for Arizona for Home and Auto insurance. Great experience and would recommend to anyone relocating from out of state to MI to reach out to Marissa."
We responded:
"Thank you for the great 5-star review, David! We’re so glad Marissa helped you set up Home and Auto coverage for Michigan as you relocated from Arizona. We appreciate your recommendation—call us anytime at 248-477-8383."
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Nora Demick

June 4, 2026

5  out of  5
rating by Nora Demick
"I worked with Swagata and she made everything such a breeze!! She’s so kind, helpful, and answered a million questions for me with such clarity and patience. It was truly a 5 star experience!

I’ve been using them for years and it’s always been great."
We responded:
"Thank you for the great review! We're thrilled to hear you've had consistent, friendly service over the years. If you have any questions in the future, please reach out to Steve Karagatsoulis at State Farm Agency!"
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Natalie Ignatov

June 1, 2026

5  out of  5
rating by Natalie Ignatov
"Swagata at State Farm is an amazing agent! She's knowledgeable, patient and truly cares about her clients. She took time to understand my needs and made whole process easy and stress-free. Highly recommend. Natalie and Alex ignatov"
We responded:
"Thank you for the amazing 5-star review, Natalie and Alex! We’re so glad Swagata was able to take the time to understand your needs and make the process easy and stress-free. We truly appreciate your recommendation. You can always reach Steve Karagatsoulis State Farm Agency at 248-477-8383."